Which AWS Support plan will meet these requirements at the LOWEST cost?

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In: CLF-C01
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A company wants to run production workloads on AWS.The company wants access to technical support from engineers 24 hours a day, 7 days a week.The company also wants access to the AWS Health API and contextual architectural guidance for business use cases.The company has a strong IT support team and does not need concierge support.

Which AWS Support plan will meet these requirements at the LOWEST cost?

AWS Basic Support

AWS Developer Support

AWS Business Support

AWS Enterprise Support

Explanations:

AWS Basic Support does not provide access to technical support engineers, AWS Health API, or architectural guidance. It only includes access to documentation and the AWS community forums.

AWS Developer Support offers access to technical support during business hours but not 24/7 support. It also lacks access to the AWS Health API and comprehensive architectural guidance.

AWS Business Support provides 24/7 access to technical support engineers, access to the AWS Health API, and contextual architectural guidance. This plan is designed for customers who need support for production workloads while being cost-effective.

AWS Enterprise Support includes all features of Business Support but is geared towards large enterprises requiring concierge support and more extensive resources, making it more expensive than necessary for the given needs.

2026-03-14

2 Comments

  1. Daniel
    Author

    Based on what I know, the answer is:
    AWS Business Support

  2. Kathryn
    Author

    I think the answer is:
    AWS Business Support

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