What should be the next logical step in troubleshooting the first instance?

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In: SOA-C01
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After launching a new Amazon EC2 instance from a Microsoft Windows 2012 Amazon Machine Image (AMI), the SysOps Administrator is unable to connect to the instance using Remote Desktop Protocol (RDP).The instance is also unreachable.As part of troubleshooting, the Administrator deploys a second instance from a different AMI using the same configuration and is able to connect to the instance.

What should be the next logical step in troubleshooting the first instance?

Use AWS Trusted Advisor to gather operating system log files for analysis.

Use VPC Flow Logs to gather operating system log files for analysis.

Use EC2Rescue to gather operating system log files for analysis.

Use Amazon Inspector to gather operating system log files for analysis.

Explanations:

AWS Trusted Advisor provides recommendations for best practices in areas such as cost optimization, security, fault tolerance, and performance, but does not help in gathering OS log files for EC2 troubleshooting.

VPC Flow Logs capture information about the traffic flowing to and from network interfaces in a VPC, but they do not provide operating system log files.

EC2Rescue is a tool specifically designed to help troubleshoot and fix issues on EC2 instances, including gathering operating system logs and resolving RDP connectivity problems.

Amazon Inspector is a security assessment service that helps identify vulnerabilities, but it is not used for gathering operating system log files or troubleshooting connectivity.

2025-09-28

1 Comment

  1. Judith
    Author

    I gauge that the answer is:
    Use EC2Rescue to gather operating system log files for analysis.

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