A company wants to run production workloads on AWS.The company needs concierge service, a designated AWS technical account manager (TAM), and technical support that is available 24 hours a day, 7 days a week.
Which AWS Support plan will meet these requirements?
AWS Basic Support
AWS Enterprise Support
AWS Business Support
AWS Developer Support
Explanations:
AWS Basic Support does not provide technical account management or 24/7 support. It only offers customer service for billing and account issues.
AWS Enterprise Support includes concierge service, a designated TAM, and 24/7 technical support, meeting all the company’s requirements.
AWS Business Support offers 24/7 technical support but does not provide a designated TAM or concierge service, which are required by the company.
AWS Developer Support provides 24/7 support but lacks the concierge service and a designated TAM, making it insufficient for the company’s needs.
In my opinion, the answer is:
AWS Enterprise Support