Which AWS service provides a cloud-based contact center that scales to support a business of any size?
Amazon Personalize
Amazon Cognito
Amazon Connect
Amazon Lightsail
Explanations:
Amazon Personalize is a machine learning service designed to create personalized recommendations. It does not provide contact center capabilities.
Amazon Cognito is a service for user authentication and management. It does not function as a contact center solution.
Amazon Connect is a cloud-based contact center service that enables businesses to provide customer service at scale. It offers features like IVR, call routing, and integration with other AWS services.
Amazon Lightsail is a service designed for easy deployment and management of virtual private servers. It is not related to contact centers.