What does the AWS Concierge Support team provide?
A technical expert dedicated to the user
A primary point of contact for AWS Billing and AWS Support
A partner to help provide scaling guidance for an event launch
A dedicated AWS staff member who reviews the user’s application architecture
Explanations:
AWS Concierge Support is not focused on providing a technical expert; instead, it focuses on billing and account-related issues. Technical experts are typically part of the AWS Technical Account Manager (TAM) role in Enterprise Support.
AWS Concierge Support serves as a primary point of contact for AWS Billing and AWS Support, specifically helping customers with billing, account management, and non-technical issues.
Scaling guidance for event launches is generally provided by an AWS Technical Account Manager (TAM) or Solutions Architects, not the AWS Concierge Support team.
Application architecture reviews are typically conducted by AWS Solutions Architects or Technical Account Managers, not by AWS Concierge Support.